privacy policy

COCOA AND JASMINE is committed to protecting your privacy. COCOA AND JASMINE  takes a proactive approach to user privacy and we ensure that all of the necessary steps are taken to protect the privacy of our users throughout their visiting experience to www.cocoaandjasmine.com . We ensure that we only use your information in the ways that we have explained below.

This privacy policy explains what information is collected on the Cocoa and Jasmine website (www.cocoaandjasmine.com), how it is collected, what we use it for and how it may be used in the future.

www.cocoaandjasmine.com complies with all Indian national laws and requirements for user privacy. We will not knowingly sell, rent or give your personal information to any third-party company or organisation.

INFORMATION COLLECTED:

COCOA AND JASMINE and www.cocoaandjasmine.com collects the details provided by you, from your use of our service, the purchasing of our products, and your visits to our website. We may collect additional information that you provide when giving us feedback or via other communications. We also monitor customer track patterns and site use, which enables us to improve the service and products that we provide.

We will also use your contact details to communicate with you: with your permission, we may use your information to send you information about events, products, and news regarding COCOA AND JASMINE.

We like to hear your views to help us make improvements: from time to time, we may contact you by post or email to ask for your opinions.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

SHOP PAYMENTS

We do not store credit card details nor do we share customer details with any 3rd parties

DISCLOSURES OF YOUR INFORMATION:

We will never pass on your personal data to anyone else, except for any successors to our business or companies who work on our behalf. We may use and disclose information in aggregate (so that no individual customers are identi ed) for marketing and strategic development purposes.

THIRD PARTY WEBSITES:

Our website may contain links to other websites that are outside our control and therefore are not covered by this Privacy Policy.

This website may also contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts that they serve. Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website.

USE OF COOKIES:

Cookies are small les saved to the user’s computer / device that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers / devices they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses cookies to better the users experience while visiting the website. Most browsers allow you to turn o the cookie function. If you wish to know how to do this please look at the help menu on your browser.

WEBSITE STATISTICS:

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer / device in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

EMAIL NEWSLETTER:

This website operates an email newsletter program used to keep its subscribers in the loop about news, products, events and services supplied by this website and COCOA AND JASMINE. Users can subscribe to our newsletter through an online form found in the footer of our website and on our Facebook page. Other subscriptions may also be manually processed through prior written agreement whereby the user must click a check box to opt-in to this service.

No personal details or email addresses are passed on to third parties nor shared with companies / people outside of the company that operates this website or those working on their behalf.

Email marketing campaigns published by COCOA AND JASMINE may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to re ne future email campaigns and supply the user with more relevant content based upon their activity. Subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

SOCIAL MEDIA PLATFORMS:

The COCOA AND JASMINE  website enables users to use social media sharing buttons which help and enable users share our websites content directly to Facebook, Instagram, Twitter, Pinterest and others. Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

ACCESS RIGHTS:

You have a right to access the personal data that is held about you. To obtain a copy of the personal information COCOA AND JASMINE  holds about you, please email sayali@cocoaandjasmine.com.

This Privacy Policy may change in the future and therefore in order to keep up to date with any necessary changes we encourage you to check back often.

FAQ

ORDERS & SHIPPING
How soon can I expect my order to arrive?

We aim to dispatch every day, with expected delivery times varying based on your location. It may vary from 3- 7 working days.

What to do if my order hasn’t arrived?
If your order still hasn’t arrived , please drop us an email to sayali@cocoaandjasmine.com with your name and
order number. 

Can I have my order tracked?

Unfortunately not. For us to keep postage costs to a minimum we don’t order a tracked service.

How often do you publish COCOA AND JASMINE zine?

Cocoa and Jasmine zine  is published quarterly. However we might collaborate on other print projects in the middle. 

Is there anywhere that I can purchase Cocoa and Jasmine in person?

Cocoa and Jasmine has a rapidly growing number of stockists across India. We are widely available at a variety of lifestyle stores, co ee shops, magazine specialist stores, art book stores and gallery shops  To see our full stockist list please visit our bputique

REFUND / CANCELLATION POLICY

How do I cancel my order?

To run an efficient service for our customers purchases , we accept cancellation within 24 hours of ordering. Depending on which currency you paid it, there will be a small deduction in fee. 

GENERAL

Can I contribute to a future volume of Another Escape?

We are happy to accept general submissions, story pitches and simple ideas or suggestions for upcoming content or collaborations. We only feature original and unpublished work (however, we are sometimes open to re-contextualising past projects) and this includes work that has been published both online and in print (excluding your personal online portfolio). 

If we feel that your work, story-pitch or suggestion is suited to Cocoa and Jasmine then we’ll be sure to get in touch. Even if an opportunity to work together doesn’t immediately present itself, we actively keep a log of all submissions that  suit our criteria for future reference.

*Unfortunately we are unable to respond to all submissions due to the small size of our team and the amount of emails that we receive daily, but we do read all submission emails that we receive. If your story pitch is successful we will be in touch within a month. If you are submitting a portfolio and are successful we will add you to our running list of future potential contributors.

Who do I contact for press inquiries or possible features on Cocoa and Jasmine?
Please contact us at sayali@cocoaandjasmine.com with your request accompanied with any relevant information. I’d like to sponsor and / or advertise.

Do you own or work for a company that share our values and you feel that there may be an opportunity to work together?

We’d love to hear from you. As an entirely independent publication we believe in staying true to our values and ethos. If you feel as though your company shares in the spirit of our magazine and you have an idea of how we could work together please email us at sayali@cocoaandjasmine.com

Do you offer work experience and internship placements?

We offer a studio Intern position for 6 months. This position requires a creative multi tasker to join the team and help in every department of COCOA AND JASMINE.

I couldn’t get an answer to my question?
Just drop us an email at sayali@cocoaandjasmine.com